Last Updated: 08/01/2025
At Tail Friend, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, website, and mobile applications.
By using Tail Friend, you agree to the terms of this Privacy Policy.
1. Information We Collect
a) Information You Provide to Us:
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Your name, email address, and contact info
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Pet profiles (name, breed, age, etc.)
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Photos, messages, and other content you upload
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Account login details (username, password)
b) Information We Automatically Collect:
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Device information (model, OS, browser)
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Log data (IP address, time stamps, page visits)
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Location data (if permission is granted)
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Cookies and usage data
2. How We Use Your Information
We use your data to:
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Provide and improve Tail Friend’s features
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Personalize your experience (suggest pets, events, connections)
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Send important updates, newsletters, or support responses
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Monitor safety and prevent fraud
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Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data.
We may share limited information with:
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Trusted service providers (e.g., hosting, analytics)
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Law enforcement, if required by law
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Other users (e.g., profile visibility, pet matches — only what you choose to share)
4. Cookies and Tracking
Tail Friend uses cookies and similar technologies to:
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Remember your login
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Analyze app usage
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Improve content and functionality
You can control cookie settings through your browser.
5. Data Retention
We retain your personal data as long as your account is active or as needed to provide services. You may delete your account at any time to remove your data.
6. Your Rights
Depending on your location, you may have rights to:
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Access the personal data we hold about you
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Correct inaccurate or incomplete data
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Request deletion of your data
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Object to or restrict processing
You can request these by contacting us at privacy@tailfriend.com
7. Data Security
We use industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute protection.
8. Children's Privacy
Tail Friend is not intended for children under 13. We do not knowingly collect data from children without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or in-app notification.
10. Contact Us
If you have questions or concerns about your privacy, please contact us: